User Privacy Policy
1. User Privacy Overview
This Privacy Policy sets out how Rillforge Capital ("us," "we," or "our") processes, manages, and protects your personal data when you use the platform or visit our website. We are committed to keeping your privacy protected while you access our services.
Some parts of our platform may link to third-party services or websites. Their privacy practices are separate from ours, and users should review the applicable policies before interacting with them.
To protect your Personal Data, we implement strict safeguards against unauthorized access, loss, and misuse. All information collected is handled in accordance with applicable legal requirements.
When you provide personal details such as your name, email address, phone number, and identity verification documents, you agree that they may be used for account verification, technical support, and compliance purposes. You can change notification settings or unsubscribe from marketing communications at any time.
2. Platform Visitors and Users
2.1. Basic Information
Our platform collects data from users such as website visitors ("Visitors") and registered users ("Users"). Personal Data may include IP addresses, names, contact details, and activity related to our services.
2.2. Data Gathering and Use
Visiting our website means you agree to the way we collect data. Information including browsing behavior, IP addresses, and details provided voluntarily may be used to improve our services, protect security, and support users.
2.3. Why We Process Data
We process personal data to enhance platform features, analyze how users use our services, and provide more relevant experiences. All processing is completed under a lawful basis, such as consent or contractual necessity.
| User Account Setup | Consent; Performance of Services |
| Delivery of Services | Service Contract Duties |
| Support Assistance | Recognized Legitimate Interest |
| Promotional Marketing | User Authorization |
| Statistical Data Review | Permitted Legitimate Interest |
2.4. Information Sharing
We may disclose user information to brokers, legal entities, or third-party service providers when required or permitted under data protection regulations. Users in the European Economic Area (EEA) have additional rights under the GDPR.
3. Business Partnerships
3.1. Partner-Provided Data
Our platform cooperates with business partners, affiliates, and brokers that may provide user data for service improvement. These partners are required to comply with applicable data protection laws.
3.2. Data Controller and Processor Roles
In different situations, we may act as a Data Controller or as a Data Processor. We manage data securely and apply strict handling protocols.
4. User Data Protection
Our security approach includes advanced encryption, access control, and monitoring tools. All user interactions and transactions are protected through several layers of safeguards.
5. Cookies and User Tracking
Cookies help us improve the user experience, measure performance, and personalize platform services. Please review our Cookie Policy for information on how to control your preferences.
6. Links to Third Parties
We may include links to external websites or platforms. We are not responsible for their content, policies, or privacy practices, and users should review their terms before using them.
7. How Long Data Is Kept
We do not keep user data longer than necessary. After an account is terminated, personal information is deleted according to relevant legal requirements.
8. Your Data Rights
Personal data rights include access, correction, deletion, and restriction of processing. Users can submit requests for data changes or deletion through our support channels.
9. Marketing Preferences
Promotional communications may be received by users who opt in. Users can modify their marketing preferences at any time through their account or by contacting support.
10. Accepting This Policy
When you use our website and services, you confirm your acceptance of this Privacy Policy. Continued use shows agreement with any future updates or changes.
11. Legal Requirements
Disclosure of personal data may occur when required by law, ordered by regulators, or necessary to protect legal rights.